Home » UK ISP News Archive » Article Tag: voip (235 Posts)

Articles for Category Tag - voip

Juliette Scott Senior Manager for All IP Migrations and Exchange Exit at Openreach

Openreach Says No BIG BANG in Jan 2027 When UK Analogue Phones Switch-Off

11th June, 2026 (35 Comments)

The Senior Manager for All IP Migrations and Exchange Exit at Openreach, Juliette Scott, has revealed in a new interview that 1.9 million UK lines are yet to switch to a digital alternative ahead of the closure of the old analogue phone (PSTN / WLR) service in early 2027. But for consumers who fail to switch in time, there “won’t be a big bang on 1st February 2027“.

Ofcom UK Shut Enforcement Programme for Checking 999 Calling Access

10th June, 2026 (0 Comments)

The telecoms regulator, Ofcom, has closed the own-initiative compliance programme that it opened in October 2025 (here) for assessing whether regulated UK phone providers were meeting their obligations concerning the need to ensure access to emergency calls (e.g. 999 and 112). The good news is they found no major issues, but they have still proposed a few changes.

BT Business Partners with Accenture to Deploy New UK AI Capabilities

18th May, 2026 (1 Comment)

Communications and broadband provider BT Business has today announced a new multi-year partnership with Accenture, which will see them deploy new service management orientated AI capabilities to harness network intelligence, customer data and insight platforms to improve its support for businesses and the public sector.

Openreach-engineer-working-on-exchange-rack

Openreach List 238 More UK Areas for Copper to Full Fibre Switch – Tranche 24

11th May, 2026 (20 Comments)

Openreach (BT) has today published a huge batch of 238 exchanges (Tranche 24) – covering 1.69 million premises – under their “FTTP Priority Exchange” stop sell programme, which reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option, where it’s available).

Analogue-uk-phone-handset-on-red-background 123rf

Openreach Offers Free PSTN Migrations for Voice Only UK Phone Lines

8th May, 2026 (7 Comments)

Network access provider Openreach (BT) has today moved to help facilitate the closure of the old analogue phone network (PSTN/WLR) in favour of digital (IP-based) alternatives, which they’ve done by making it free for broadband and phone providers to migrate WLR Solus (i.e. voice-only lines) to MPF (fully unbundled) or SOTAP (data-only copper broadband for areas without fibre) lines.

Openreach Pilot Emergency UK Phone Lines for 2027 Analogue Switch-Off

27th April, 2026 (18 Comments)

Network access provider Openreach (BT) has today begun to inform UK broadband and phone providers about a new pilot called Emergency Voice Access (EVAc), which is intended to be a basic voice-only fallback service for copper lines (WLR) that fail to be migrated in time for the switch-off of analogue phone (PSTN / WLR) services.

BT Business Claim to Launch UK’s First Full Suite of Sovereign Services

23rd April, 2026 (5 Comments)

Communications and broadband provider BT Business has today announced the UK’s “first full suite of sovereign services” (i.e. designed to keep sensitive workloads in the UK), offering public and private sector organisations an end-to-end portfolio spanning sovereign connectivity, voice, cloud and AI etc.

phone_voip_and_handset by 123RF ID 70258122

Phonely Launches Free Calls Between Customers on UK VoIP Phone Service

13th April, 2026 (14 Comments)

Digital UK home phone provider Phonely, which operates a Voice over Internet Protocol (VoIP) service and also works with some broadband ISPs, has introduced a new feature that provides free Phonely-to-Phonely calls between customers. The move is said to be in response to “growing concerns that rising landline costs may discourage vulnerable users from staying connected“.

Bright Edge Networks Signs Wholesale Partnership with Eazycomm

1st April, 2026 (0 Comments)

Telecoms and networking provider Bright Edge Networks, which recently launched a new UK wholesale telecoms platform serving a variety of broadband and hosted VoIP solutions, has announced a new wholesale partnership with communications provider Eazycomm to bring enhanced business connectivity services to their national customer base.

Ofcom Sets Out Changes to UK Wholesale Landline and Mobile Call Markets

26th March, 2026 (0 Comments)

The UK telecoms and internet content regulator, Ofcom, has today revealed its final decisions on how they regulate the wholesale markets that enable landline and mobile calls (inc. calls to 070 numbers) – covering the period from 1st April 2026 to 31st March 2031, as well as removing an access‑related obligation that has applied to BT.

Gov Set New Fixed Telecoms Charter for UK Analogue Phone and Exchange Closures

24th March, 2026 (7 Comments)

The UK Government appears to have published a revised Fixed Telecoms Modernisation Charter (FTMC), which sets out the steps that fixed line broadband and phone providers must take to ensure that customers “remain safe” during the current switch-off of analogue phone (PSTN) services and future closure of thousands of Openreach’s legacy exchanges.

BT Switch 3 Million UK Homes to Digital Voice Ahead of Legacy Phone Switch Off

20th March, 2026 (51 Comments)

Broadband and phone provider BT (EE) has today revealed that the majority of its landline phone using customers, over 3 million UK households, have now successfully switched to its IP-based Digital Voice service. But there’s still more to go ahead of the analogue phone switch-off in January 2027. Some 80% of BT’s business voice customers have also switched.

Phonely Claim 59 Percent of Older UK Adults Unaware of Analogue Phone Switch-Off

4th March, 2026 (43 Comments)

A new poll of 4,298 UK adults aged 50+, which was conducted by Voice over Internet Protocol (VoIP) provider Phonely (vested interest), has claimed that 58.7% of UK adults aged over 50 are still unaware that the country’s ancient legacy phone network is being switched off on 31st January 2027.

ISP BT Business Launch Sovereign Cloud Calling System for UK Firms

27th February, 2026 (6 Comments)

Communications and broadband provider BT Business has today announced the first product to be released as part of the company’s sovereign platform – ‘Sovereign Voice‘, which allows businesses to make and receive calls over a secure connection, while all call routing remains within the UK’s own borders.

Bright Edge Networks Launch New UK Wholesale Telecoms Platform – Beacon

24th February, 2026 (0 Comments)

Telecoms and networking provider Bright Edge Networks has today announced the launch of a new UK wholesale telecoms platform, which has been designed to enable Managed Service Providers (MSP) and resellers to self-serve a variety of broadband and hosted VoIP solutions “with full margin control“.

Broadband ISP Gigabit IQ Partners Careline365 to Support UK Digital Phone Switch

13th February, 2026 (0 Comments)

Internet access and online security provider Gigabit IQ (formerly Grayshott Gigabit) has this morning announced that they’ve partnered up with telecare alarm provider Careline365, which aims to help protect vulnerable and elderly households during the UK’s transition away from analogue landlines and on to digital phone services with a new package.

Altnet Broadband ISP Toob Adopts Phonely VoIP Service for UK Digital Phone

11th February, 2026 (8 Comments)

Hampshire-based alternative network and UK ISP toob, which has built a gigabit speed Fibre-to-the-Premises (FTTP) based broadband network across parts of South England and also harnesses CityFibre’s network in other areas, has today agreed a new partnership to offer a digital landline service via Phonely’s VoIP platform.