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 Latest UK ISP and Telecoms News

Netomnia Network-Installation in Street 2026

4th Aug 2026 (0 Comments)

The UK Competition and Markets Authority (CMA) recently published several responses from BT (Openreach), Grain Connect, Sky Broadband and Hyperoptic to the ‘Areas of Focus’ document for their Phase 2 competition investigation of Netomnia’s proposed £2bn acquisition by the parents of Virgin Media (O2) and nexfibre. The early feedback provides some useful market perspective.

Thomas Cook Website Screenshot UK

3rd Aug 2026 (0 Comments)

Online travel agency Thomas Cook has become the latest UK company to do a deal with travel eSIM (embedded SIM) provider Kolet, which will enable them to give every package holiday customer 1GB (GigaByte) of complimentary mobile broadband data when they travel overseas – “helping them get online as soon as they land without relying on airport Wi-Fi or local SIM cards”.

Fusion-Fibre-Group

3rd Aug 2026 (5 Comments)

Rural network builder and ISP Fusion Fibre Group, which have deployed a few of its own FTTP broadband networks to various remote rural communities and also sells services via other altnets (e.g. CityFibre, Freedom Fibre, FullFibre, ITS Technology etc.), appears to be suffering from a protracted service outage in some areas that started yesterday.

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GoFibre Engineer Van on Scottish Coast

3rd Aug 2026 (0 Comments)

Edinburgh-based UK ISP and alternative network builder GoFibre has today provided a progress update on their roll-out of a new full fibre (FTTP) broadband network across North East Scotland, which reflects the £105m (public subsidy) Project Gigabit contract they signed a year ago (here). The provider’s packages have also recently introduced a symmetric speed boost.

Grain Engineer Installing ONT

3rd Aug 2026 (0 Comments)

Carlisle-based alternative broadband ISP Grain, which has so far built their point-to-point full fibre (FTTP) network to cover 300,000 UK premises and connect 56,000 customers, has launched a new offer for the month of August 2026 that will give new subscribers a bill credit of up to £100 (varying by package choice).

3rd Aug 2026 (7 Comments)

Debt-strained UK ISP TalkTalk has unexpectedly sold a further 120,000 of their consumer broadband customers to the relatively new internet provider Rise Fibre, which is backed by private equity firm CVC and is a trading name of the more established alternative network and ISP 4th Utility. But the deal raises questions over TT’s plan to sell their consumer division.

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Netomnia install damaged Openreach kit

3rd Aug 2026 (32 Comments)

Alternative UK broadband operator Netomnia has apologised to one of their YouFibre ISP customers after an engineer they sent out to install the new full fibre connection botched the setup, not least by ripping Openreach’s existing optical modem (ONT) off the wall and using the incumbent’s own fibre cable to finish the job – breaking a second FTTP connection in the process.

YouFibre-New-WiFi-7-Routers-2025

2nd Aug 2026 (0 Comments)

Internet provider YouFibre, which is the retail ISP arm of alternative network operator Netomnia (Substantial Group) that has covered 3.2 million UK premises with their full fibre (FTTP) broadband network, appears to have significantly discounted their top 7-8Gbps speed (symmetric) package from £99.99 to just £50 per month. But that’s not the only change.

Freely-TV-screen-preview-image

2nd Aug 2026 (14 Comments)

Broadband-based live TV streaming service Freely, which is backed by the major UK broadcasters and is an evolution – not yet a replacement – for the existing Freeview platform (inc. Freeview Play and Freesat), last week added eleven new TV channels to its service that have been supplied by 5 (Channel 5).

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Fibre optic broadband cables connecting to a house by CoPilot AI for MJ - 210524

1st Aug 2026 (0 Comments)

The latest independent data from Thinkbroadband for July 2026 has today helped us to produce an updated H1 assessment of how big – in terms of network coverage (premises passed) – the top seventeen largest Fibre-to-the-Premises (FTTP) based UK broadband ISP networks have become. We also compare this data against official coverage claims.

aquiss uk isp

1st Aug 2026 (0 Comments)

Shropshire-based independent UK ISP Aquiss has informed ISPreview that they plan to introduce a new special offer on their full fibre (FTTP) broadband plans via both the CityFibre and Openreach networks, which will discount their package prices to half price for the first 8 months of service with new customer connections.

giffgaff-sim-card-image-from-official-website-300120

1st Aug 2026 (5 Comments)

Some pre-paid customers of mobile operator giffgaff, which is controlled by Telefónica UK (part of the VMO2 Group) and uses O2’s virtual network platform, have complained to ISPreview after the provider suddenly informed them that their service was to be disconnected over “extended or permanent use outside the UK“. The provider also declined to refund unused credit.

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Virgin Media O2 Engineer Stephen Parsonage

31st Jul 2026 (8 Comments)

A special mention today goes out to one of Virgin Media’s (O2) broadband engineers, Stephen Parsonage, who was in the process of installing new services for one of their customers in Leeds when, during a conversation, the customer began showing signs of suffering a stroke.

EE UK Advanced FullFibre Image 310726

31st Jul 2026 (60 Comments)

Mobile and internet provider EE (BT) has today confirmed our earlier leak (here) by officially launching their Advanced Full Fibre Broadband packages, offering downloading speeds of 2.3Gbps and 8Gbps to new UK customers. But availability remains limited to the Guildford, Woking and surrounding areas, although this is due to “expand further in the near future“.

Phone handset hanging from cord - 123RF - 26684886.webp

31st Jul 2026 (30 Comments)

The latest update from network access provider Openreach (BT) has today warned that homes and businesses only have 6 months left before the old Public Switched Telephone Network (PSTN) is permanently retired on 31st January 2027. As it stands, some 1.5 million UK lines (down from 1.9m in June 2026) are still operating on legacy copper, including roughly 350,000 business premises (the latter group faces disconnection).

network cables closeup with fiber optical background 123rf

31st Jul 2026 (20 Comments)

Consulting firm Cartesian has released a new report on the state of the UK’s fibre full broadband market, which unsurprisingly highlights how challenging it is for alternative networks (altnet) to create sustainable business models. The study also claims that c.1 million rural FTTP premises could see uneconomic overbuild if Openreach is required to meet a high exchange coverage threshold for copper switchover.

BT-Smart-Hub-3-Router-2023

31st Jul 2026 (32 Comments)

New customers looking to take a home broadband package from one of BT Group’s retail ISPs, including EE and Plusnet, will from today find that they’ll also need to start paying for a one-off broadband activation fee again. The providers haven’t charged an activation fee for the past few years, partly to help boost take-up (a common practice).

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