Latest UK ISP Reviews
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Andrews & Arnold (AAISP) (TimBray) | Broadband Fixed Line | By: TimBray | 
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Gigaclear (Ballarcek Heart) | Broadband Fixed Line | By: Ballarcek Heart |
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Gigaclear (bryer) | Broadband Fixed Line | By: bryer |
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17th Feb 2026 (0 Comments)
The recently launched virtual mobile operator (mvno) for the Channel Islands, Coop Mobile, has complained to the Jersey Competition Regulatory Authority (JCRA) that rival operator JT has been disrupting the ability of consumers to switch to Coop’s service by preventing them from being able to keep their existing mobile number as part of the process.
17th Feb 2026 (0 Comments)
New customers looking to switch to broadband, phone and TV provider Virgin Media (O2) may like to know that they’ve just introduced “Bill Credits” (i.e. Switching Credits or Contract Buyout), which will be available until 1st April 2026 and are said to be worth up to £250 on their top packages.
17th Feb 2026 (3 Comments)
The UK telecoms regulator, Ofcom, has today approved a request by the parent of mobile operator O2 (Virgin Media) to vary its spectrum licence to allow for the launch of their imminent O2 Satellite service, which will harness Starlink’s satellites in Low Earth Orbit (LEO) to connect with standard smartphones in the UK.
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17th Feb 2026 (2 Comments)
Rochdale-based UK ISP Zen Internet appears to have recently discounted the monthly prices of their CityFibre based full fibre (FTTP) home broadband packages by between £2 to £3. For example, the provider’s top 2.3Gbps (symmetric speed) plan has fallen from £57 to £54 per month. But Zen’s Openreach based packages remain unchanged.
17th Feb 2026 (1 Comment)
A new study into the global progress of 5G Standalone mobile broadband networks, which was conducted by Ookla, has revealed that global 5G SA availability – based on Speedtest.net sample share – reached 17.6% in Q4 2025 (i.e. one in six 5G speed tests were conducted on SA networks). The UK was also identified as an accelerator and saw its share rise from 1.7% to 7% in the last year.
17th Feb 2026 (9 Comments)
In a small but welcome development. Mobile and internet provider giffgaff has announced that both new and existing customers of their home broadband products – powered by nexfibre’s UK full fibre network (covers 2.5 million premises) – will benefit from a change of standard price on their 200Mbps tier that reduces it by -£1 to £29 per month.
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16th Feb 2026 (2 Comments)
New research from the University of Surrey has claimed that an “optimal combination of energy-efficient” 5G (mobile broadband) network features, such as AI systems that let mobile mast and antenna base stations go into sleep mode when usage is low and phones that avoid unnecessary background network checks, could cut “indirect carbon emissions” across the UK by c.25 million metric tons.
16th Feb 2026 (11 Comments)
The CEO of Carlisle-based altnet broadband ISP Grain, Richard Cameron, has written a new open letter to Liz Kendall MP, the UK Government’s Secretary of State for Science, Innovation and Technology, in order to highlight the “shameful” price hike practices of their rivals, which he says will not be resolved by the new Telecoms Consumer Charter.
16th Feb 2026 (3 Comments)
Abingdon-based broadband ISP Gigaclear, which has so far built their full fibre (FTTP) network to cover 612,000 premises (inc. 160,000 customers) across rural England, have modified their Project Gigabit roll-out contract for South Oxfordshire (Lot 13.01) – reducing its coverage target from c.5,500 to 5,034 premises and public subsidy from £17.04m to £15.49m.
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16th Feb 2026 (36 Comments)
Some customers of mobile and broadband ISP EE (BT), specifically those on their top 1.6Gbps speed full fibre (FTTP) package via Openreach’s national network, appear to have spent the weekend suffering from a significant reduction in download speed (some down to c.50-70Mbps), connectivity problems and a lack of effective support.
16th Feb 2026 (8 Comments)
Concerns are growing for one of the UK market’s smaller providers of retail internet services, Zone Broadband, which since earlier this month seems to have been attracting a rising number of complaints from customers who appear to have lost connectivity and are struggling to get any support from the ISP.
16th Feb 2026 (46 Comments)
The UK Prime Minister, Kier Starmer, has today proposed last minute amendments to two Bills that will enable the Government to set a minimum age limit for social media (i.e. greater use of Age Verification), as well as options to age restrict or limit children’s use of Virtual Private Networks (VPN), where it “undermines safety protections and changing the age of digital consent“.
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14th Feb 2026 (13 Comments)
Fancy setting up your own private 4G mobile broadband network? A hobbyist club of UK mobile network enthusiasts has banded together to create AzurePCS, which enables individuals or small communities to legally deploy indoor 4G mobile data coverage using Ofcom’s Shared Access spectrum (LTE Band 40 – 2300MHz).
13th Feb 2026 (16 Comments)
The Wiltshire Council in England has confirmed that it’s taking UK broadband and telecoms giant Openreach (BT) to the Swindon Magistrates Court over a dispute related to permits. The hearing is set to take place on 1st July 2026 and could potentially result in the network access provider being fined thousands of pounds.
13th Feb 2026 (28 Comments)
A new Attest survey that was conducted on behalf of full fibre broadband ISP Hyperoptic, which questioned 1,000 “nationally representative” UK adults during February 2026, has claimed that 41% of respondents believe they are paying more for their home internet connection than they should and 47% have never checked whether a better deal is available.
13th Feb 2026 (0 Comments)
Kent-based independent internet provider Vfast (Orbital Net), which sells broadband packages to homes via a mix of wireless (FWA) and full fibre (CityFibre and OFNL etc.) networks, has today announced that they’ve launched a new Customer Support Hub – a dedicated online platform designed to “make finding answers faster, simpler, and more convenient“.
13th Feb 2026 (0 Comments)
Internet access and online security provider Gigabit IQ (formerly Grayshott Gigabit) has this morning announced that they’ve partnered up with telecare alarm provider Careline365, which aims to help protect vulnerable and elderly households during the UK’s transition away from analogue landlines and on to digital phone services with a new package.
Latest ISP Reviews
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Andrews & Arnold (AAISP) (TimBray) | Broadband Fixed Line | By: TimBray |
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Gigaclear (Ballarcek Heart) | Broadband Fixed Line | By: Ballarcek Heart |
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Gigaclear (bryer) | Broadband Fixed Line | By: bryer |
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