Connexin Launch SmartHome App to “boost broadband experience”

Network operator and UK ISP Connexin, which is investing £80m from Whitehelm Capital (PATRIZIA) to roll out a 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network across parts of Hull and Yorkshire (here), has today launched a new SmartHome app for all new customers (it can be downloaded immediately after installation).

The application is said to be “packed with features to enhance the homeowners’ broadband experience“, although its main focus seems to be on giving users the ability to manage their Wi-Fi network with ease and acting as a remote control for their router (other broadband ISPs have similar Apps). Users can set up guest networks, change passwords, view connected devices and maximise security via the app.

One of the App’s key features, ProtectIQ – included free as standard with all Connexin Fibre packages – gives customers safety and security of their home network with 24/7 network protection. By protecting against viruses, malware and intrusions, the app can send alerts should there be any attempts to compromise the user’s network.

On top of that there’s the ExperienceIQ feature, which enables app users to leverage parental control and safety features to improve network security. Users can easily prioritise bandwidth, set time restrictions, monitor network activity and block websites to individual devices or users. But ExperienceIQ will cost £2 per month extra, or free for customers on Connexin’s top 1Gbps packages.

Alex Yeung, Co-Founder & Deputy CEO at Connexin, said:

“In this day and age broadband is no longer a luxury, it’s essential. It keeps us connected to the people we care about, it keeps our children learning and many of us now work or run businesses from our home offices and dining tables. As a broadband provider, we pride ourselves on giving our customers an amazing Wi-Fi experience, giving them complete control on their home network, and keeping their family members safe and protected while online.

The launch of the Connexin SmartHome app is a key milestone in our journey as a broadband provider, and we’re excited for our customers to experience what it has to offer. We will continue to enhance our customer’s experience by setting new standards and bringing new innovative products and services to the broadband market.”

ProtectIQ and ExperienceIQ will be available to users as add-on features from May 2023.