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Articles for Category Tag - BT

Openreach 2025 engineer looking sideways at a fibre splicer

Openreach Reveal Annual 2025 UK Broadband and Ethernet Price Rises for ISPs

4th December, 2025 (0 Comments)

Network access provider Openreach (BT) has today started to unveil their usual round of annual price increases (and some decreases) for 2025 across their wholesale broadband and Ethernet products for UK ISPs, which touches on everything from full fibre (FTTP) to hybrid fibre (SOGEA), SOTAP and unbundled lines (LLU), among other products.

2025 Openreach engineer testing connections in exchange PR 200125

Openreach Delay Pilot Closure of Two UK Exchanges Due to Active Customers

29th November, 2025 (30 Comments)

Network access provider Openreach (BT) has provided an important update on the planned (pilot) closure of their next two legacy exchanges in Ballyclare (9,500 premises in N.Ireland) and Kenton Road (9,500 premises in London), which were originally due to be switched off on 30th November 2025 but will now remain open a bit longer to help the remaining users migrate.

Chancellor Calls on UK Broadband and Mobile Providers to Play Fair with Price Hikes UPDATE

26th November, 2025 (16 Comments)

The UK Government’s Chancellor, Rachel Reeves, has today increased the pressure on the country’s main broadband and mobile providers by calling on them to “reinforce” their commitment to “treating customers fairly” by, among other things, confirming that “customers under contract will not face price rises beyond those they signed up for“.

Openreach Expand Project Gigabit Broadband Builds in Devon and Somerset UK

24th November, 2025 (4 Comments)

Network operator Openreach (BT) has issued a progress update on their deployment of a new Fibre-to-the-Premises (FTTP) based gigabit broadband ISP network across rural parts of Devon and Somerset (South West England), specifically those areas that form part of their related Project Gigabit contracts with the UK government.

Study Finds Benefits from Scotland’s R100 Gigabit Broadband Rollout

24th November, 2025 (2 Comments)

The Scottish Government (SG) have published an interim evaluation report for their ongoing £697m Reaching 100% (R100) project with Openreach, which has so far helped to deploy full fibre (FTTP) broadband to 93,800 extra premises in remote rural areas. The report finds benefits in terms of “business productivity, enhanced personal wellbeing and strengthened resilience for households and communities“.

fibre optic cables flowing down 2020 123rf

Enders Analysis Warns Largest UK Broadband Altnets Lost £1.5bn in 2024

24th November, 2025 (21 Comments)

The latest annual report from analyst firm Enders Analysis – seen by ISPreview – has calculated that the UK’s largest alternative gigabit broadband networks (i.e. BT / Openreach challengers) collectively suffered losses of £1.5bn in 2024 (up from £1.304bn in 2023 and £755m in 2022) – driven by high interest rates and rising build costs. But it suggests that many may never make a profit.

Broadband ISP BT Ponders Possible £50 Charge for Missed UK Appointments

22nd November, 2025 (24 Comments)

Information allegedly leaked from inside broadband ISP BT (inc. EE and Plusnet) suggests that customers may in the future have to face a charge of £50 for a missed appointment, such as when the engineer turns up on time to find that the customer is not present. But the provider doesn’t currently plan to enforce this.

BT Claim Investing in UK Connectivity Could Offset Sick Leave for Businesses

20th November, 2025 (4 Comments)

A new study from broadband ISP BT Business has today claimed that businesses could gain “an extra nine days of productivity per employee” by 2030 through boosting investment in UK connectivity, which might potentially offset the 9.4 days of sick leave each employee is estimated to take annually (almost double pre-pandemic levels).

Competition Tribunal Allows UK Mobile Handset Overcharging Case to Proceed

18th November, 2025 (3 Comments)

The Competition Appeal Tribunal (CAT) has allowed a class action claim – originally worth “at least” £3.285bn – against EE (BT), Vodafone (Three UK) and O2 (Virgin Media) to move forward, albeit with limitations. The case, brought by Justin Gutmann and law firm Charles Lyndon, accuses the operators of overcharging for mobile handsets beyond the end of their contractual term.

2024-Openreach-UK-engineer-working-in-rural-scotland

Openreach Update on Progress of Project Gigabit Builds in Scotland

18th November, 2025 (3 Comments)

Network access provider Openreach (BT) has issued a progress update on their deployment of a new Fibre-to-the-Premises (FTTP) based broadband ISP network across rural parts of Scotland. This forms part of their £157m (public subsidy) Project Gigabit contract (here) with the UK government to upgrade 65,000 premises (albeit managed by the Scottish Government).

Engineers working on Fibre Connection at Openreach-2023

Openreach Update – Project Gigabit Builds in Wales, Surrey, Hertfordshire and Wiltshire

13th November, 2025 (1 Comment)

Network operator Openreach (BT) has issued a progress update on their deployment of a new Fibre-to-the-Premises (FTTP) based broadband ISP network in rural parts of Wales, Surrey, Hertfordshire and Wiltshire, which form part of their Project Gigabit contracts with the UK government.

Scotland R100 and DSSB Subsea Fibre Map - Arrow Points to Tiree

Repairs to Broken Subsea Broadband Cable for Tiree Island Set to Begin

11th November, 2025 (2 Comments)

Good news for residents and businesses on the tiny, remote Inner Hebrides Island of Tiree, which suffered a break in its only subsea fibre cable after Storm Amy struck Scotland at the start of October – resulting in disruption to local broadband and phone services (here). Cable repairs are finally about to get underway.

Openreach Faces Protest in Lincoln Over Rollout of 40 Broadband Poles

9th November, 2025 (42 Comments)

The Street Works and Permitting Manager at Lincolnshire County Council (LCC) in England, Ashley Behan, has asked network access provider Openreach (BT) to “pause” the roll-out of 40 new telecoms poles – needed to expand the coverage of their full fibre (FTTP) broadband network – until they can explain how they’re going to respond to local complaints and engage with the community.

BT-Group-Head-office-front-One-Braham-PR-290125

BT See Openreach UK Broadband Lines Fall by 242k as FTTP Covers 20.3M Premises

6th November, 2025 (16 Comments)

The BT Group has today published their H1 FY26 biannual results to Sept 2025, which reveals that Openreach’s full fibre (FTTP) network added 2.2 million premises to their UK coverage to total 20.3m (level with H2 FY25 growth); including 5.5m in rural areas. But broadband line losses to rivals jumped to 242k in the last quarter (up from 169k).

BT and EE to Sell Starlink as UK Rural Broadband Solution to Customers

6th November, 2025 (37 Comments)

Telecoms giant BT (EE) has this morning announced a “landmark agreement” to make Starlink’s mega constellation of ultrafast broadband satellites in Low Earth Orbit (LEO) available to their consumer broadband customers in “rural and remote areas“, where traditional fixed-line infrastructure is “economically unviable or geographically challenging” to build.

Openreach CEO Threatens to Scrap 30M UK Premises Target for FTTP Broadband

5th November, 2025 (50 Comments)

The CEO of network access provider Openreach (BT), Clive Selley, has warned Ofcom and the UK Government that he is “going to hold fire” on seeking approval for the final phase of the operator’s plan to deploy full fibre (FTTP) based broadband ISP technology to 30 million premises. At least until the regulator and tax environment show themselves to be favourable.

R100 Gigabit Broadband Rollout Reaches 93,800 Premises in Scotland

5th November, 2025 (0 Comments)

The Scottish Government (SG) recently revealed that 93,800 premises have now benefitted from their £697m Reaching 100% (R100) project with Openreach (up from 83,419 in July 2025), which is rolling out full fibre (FTTP) broadband to remote rural areas. But the full roll-out is still not expected to complete until early 2028.