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Articles for Category Tag - Statistics

Ofcom Find UK People Turn to Telecoms Providers for Debt Advice

17th May, 2024 (0 Comments)

New research from Ofcom, which surveyed 1,104 UK adults aged 18+ during November 2023, has suggested that 83% of UK people who had looked for information about debt support ended up turning to their broadband, landline and or mobile provider for it. More often than not, they found what they were looking for.

London Internet Exchange Sees Record UK Traffic of 9.5Tbps

16th May, 2024 (2 Comments)

Internet traffic travelling across the London Internet Exchange (LINX), which excludes data being passed by private interconnection (PI), reached a new record peak of 9.5Tbps (Terabits per second) on the Tuesday 14th May 2024 at around 8:25pm this week.

BT Group Grows FTTP to 13.81m UK Premises as Openreach Picked for Project Gigabit

16th May, 2024 (12 Comments)

The latest BT Group H2 FY24 results to March 2024 reveal that Openreach’s UK full fibre (FTTP) broadband ISP network added 1 million premises to their coverage in the quarter to cover 13.812m, while EE’s 5G mobile covers 75% of the population (up from 72% in H1), the PSTN (analogue phone) migration won’t complete until Jan 2027 and Openreach is named “preferred bidder” for Type C Project Gigabit contracts.

Vodafone Grow UK Broadband to 1.38 Million Users as Mobile Hits 18.64M

14th May, 2024 (10 Comments)

Mobile operator and UK ISP Vodafone has today published their Q4 FY24 financial results, which saw their fixed broadband base grow to total 1.383 million customers (up by 52k in Q4 vs 39k in the Q3) and their mobile base reach a total of 18.638 million (up by 66k in Q4 vs 330k in Q3).

Full Fibre Altnet LightSpeed Broadband Shifts UK HQ to Peterborough

11th May, 2024 (8 Comments)

Network operator and UK ISP LightSpeed Broadband, which was last year acquired by Kompass Kapital (here) after suffering job cuts and a slowdown of their full fibre (FTTP) build in the East of England (here), has announced that they’re shifting their HQ from Spalding (Lincolnshire) to Peterborough (Cambridgeshire).

Ofcom UK Examine Future of TV Distribution in a Broadband World

9th May, 2024 (58 Comments)

The UK media and telecoms regulator, Ofcom, has today published an interesting new report for the Government that examines the future of TV distribution in an increasing broadband (internet) connected world and proposes how to address the inevitable tipping point – where Digital Terrestrial Television (DTT) services risk become too expensive to sustain.

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Nearly 7 Million UK Premises Can Access 2 or More Full Fibre Networks

9th May, 2024 (25 Comments)

New data from telecoms analyst firm Point Topic has revealed that, at the end of Q1 2024, nearly 7 million UK premises had access to two or more full fibre (FTTP) broadband ISP networks, falling to just 0.8m for three or more networks. Some 64.7% of UK premises (20.7m) are now covered by such a network, while Altnets are still seeing good growth.

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New 2024 Study Ranks 26 UK Broadband ISPs for Customer Service

7th May, 2024 (6 Comments)

A recent Freedom of Information Request (FoIR) filed by Broadband Genie has revealed that complaints to Ofcom about UK telecoms providers (broadband, mobile etc.) increased by 37% last year to 34,000. In response, the comparison site has published a new survey of customer service, which sees YouFibre, Trooli and Zen Internet top the table.

Virgin Media O2 UK Cut Carbon Emissions by 23 Percent in 2023

7th May, 2024 (7 Comments)

Broadband, mobile and TV giant Virgin Media O2 has this morning revealed that they reduced their carbon emissions by 23% last year (or 45% since its baseline in 2020). At the same time, they also increased their fleet of Electric Vehicles (EV) to 281 – edging them toward their target to transition to a fully EV fleet by 2030 (c. 4,300 vehicles).

Virgin Media O2 See Nexfibre Add 194k UK FTTP Premises as Growth Slows

2nd May, 2024 (11 Comments)

The latest Q1 2024 results have today been released for Virgin Media and O2 (VMO2), which reveals that they’re now home to 5,722,900 broadband customers (up by just 5.3k in Q1 2024 vs 9.5k in Q4 2023) and built another 194,000 full fibre (FTTP) premises via nexfibre (down from c.300k last quarter).

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Ofcom Spring 2024 Study – Gigabit Broadband Covers 24 Million UK Homes

24th April, 2024 (4 Comments)

Ofcom’s spring 2024 study of UK fixed broadband and mobile coverage has reported that “full fibre” (FTTP) now reaches 62% of the UK (up from 57% in Sept 2023), while 80% are within reach of a gigabit-capable network (up from 78%) and 85-92% of premises can get an outdoor 5G signal from at least one operator (largely unchanged).

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Alternative Full Fibre Networks Grow to Cover 12.9 Million UK Premises

23rd April, 2024 (15 Comments)

The Independent Networks Co-operative Association (INCA) and Point Topic have released their 2024 report into the impact of alternative “full fibre” (FTTP/B) gigabit broadband networks (AltNets), which reveals that their UK coverage grew by 57% in 2023 to top 12.9 million premises (up from 49% and 8.22m in 2022) and could reach 16.7m in 2024.

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Ofcom Sees Virgin Media Attract Most UK Broadband Gripes in Q4 2023 UPDATE

17th April, 2024 (15 Comments)

Ofcom has published their latest study of UK consumer complaints for Q4 2023, which once again names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

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Ookla Test UK 5G Mobile Speeds of Samsung S24 vs iPhone 15

15th April, 2024 (14 Comments)

New data from Ookla‘s popular broadband connection testing service, Speedtest.net, has revealed how well Samsung’s Galaxy S24, S23 and S22 family perform for 5G based UK mobile broadband speeds vs Apple’s latest iPhone 15 family. Overall, the S24 comes out as the fastest, but experiences may vary.

Mobile Operators Recommend Changes to Boost UK 5G Deployments

11th April, 2024 (10 Comments)

Trade body Mobile UK, which represents network operators Three UK, EE (BT), O2 (Virgin Media) and Vodafone, has today published a new report that warns “widespread adoption of 5G [is] at risk of being missed” unless the government makes changes to help deliver 5G (mobile broadband) upgrades.

nPerf Launch New Broadband Speed Testing App for PC and MAC

9th April, 2024 (7 Comments)

Internet connection speed benchmarking firm nPerf has today announced the launch of a new app for PC and MAC users, which is said to be capable of testing broadband speeds of up to 10Gbps, with streaming (using the VLC enginer) and browsing tests (using Chromium) now also included. The latter is rare for general speed testers.

UK Ranks 5th out of 179 Countries for Mobile Data Affordability

9th April, 2024 (6 Comments)

Comparison site Broadband Genie has today published a new 2024 Mobile Data Affordability Index, which explores the global landscape of mobile data (mobile broadband) pricing and affordability. Overall, the United Kingdom was found to rank 5th most affordable for mobile data out of 179 countries, putting it ahead of “global powerhouses” such as Germany (13th), Italy (20th), the USA (35th) and China (51st).