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Articles for Category Tag - TalkTalk

TAL Acquires Some UK Customers from TalkTalk Owned Origin Broadband

4th December, 2025 (1 Comment)

The Horsham-based Telecom Acquisitions Group (TAL), which is a holding company for a number of familiar internet service provider brands (Home Telecom, Eclipse Broadband etc.), has announced that they’ve just acquired a small base of 850 more residential broadband customers from the remaining part of TalkTalk owned UK ISP Origin Broadband.

Broadband ISP TalkTalk Increases UK Mid-Contract Price Hikes to £4

17th November, 2025 (23 Comments)

Perhaps inevitably, TalkTalk has today become the latest internet and phone provider to increase the customer cost impact of their existing mid-contract pricing policy, which will be introduced from 16th November 2025. But the price increase itself won’t hit until April 2026.

UK ISP TalkTalk Business Follows Consumer Division by Refreshing its Brand

12th November, 2025 (3 Comments)

Business broadband and Ethernet provider TalkTalk Business (TTB), which was demerged from the wider TalkTalk Group in 2023, has now followed the re-branding of the group’s wholesale (PXC) consumer division by today unveiling a “bold new brand identity and website” of its own.

TalkTalk UK Broadband Group Appoints New Chief Financial Officer

10th November, 2025 (2 Comments)

The debt troubled TalkTalk Group, which at this point has been through a demerger of its businesses, several funding deals (here, here and here), job cuts and is currently said to be considering the possible disposal (sale) of its remaining businesses (here), has today announced the appointment of Henry Davies as its new Chief Financial Officer (CFO). Not an easy job, we suspect.

Broadband ISP TalkTalk Issue Trading Update and Explores New Ownership Structures

5th November, 2025 (1 Comment)

The TalkTalk Group has today published a very brief trading update for the half year ended 31st August 2025, which largely only highlights the positives (unlike their annual accounts) and claims to have “delivered a solid first-half performance“. The group is currently aiming to tackle its debts by targeting £146m in total savings by FY28.

Major UK Phone Providers Agree to Crackdown on Scam Calls and Fraud

5th November, 2025 (12 Comments)

A new landmark Telecommunications Charter has today been agreed between several of the UK’s leading broadband, mobile and phone providers, which commits BT (EE), Virgin Media (O2), VodafoneThree, Tesco Mobile, TalkTalk, Sky (Sky Broadband) and the Comms Council UK to a “crack down on scam calls and fraud“. A sub-charter also exists for B2B phone services.

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EE and Three UK Attract Most Complaints for Broadband and Mobile in Q2 2025

30th October, 2025 (12 Comments)

Ofcom has today published their latest quarterly Q2 2025 study of UK consumer telecoms and TV complaints, which names EE as attracting the most gripes from customers for fixed broadband and Pay TV services, while Three UK took the most flak for Mobile services.

Broadband ISP TalkTalk Tries to Entice UK Customers with 900Mbps for £30

21st October, 2025 (41 Comments)

Internet provider TalkTalk has today continued their efforts to boost the take-up of their home broadband services by launching their self-proclaimed “lowest ever price” on a 900Mbps full fibre (FTTP) package, which drops it from £38 to £30 per month on a 24-month minimum term for new subscribers.

Broadband Focused TalkTalk Group Set to Cut a Further 100 UK Jobs

15th October, 2025 (10 Comments)

The debt strained TalkTalk Group, which at this point has been through a demerger of its businesses and in 2024 secured a £400m refinancing package to avoid a default on its debts (here, here) – not to mention the recent £120m funding deal (here), is reportedly set to axe around 100 more jobs as part of its latest restructuring effort.

Broadband ISP TalkTalk Launch “Better Way to Wi-Fi” via New U Product UPDATE

25th September, 2025 (12 Comments)

Internet provider TalkTalk has today unveiled the “next step in our Wi-Fi transformation” with the launch of “U“, which as well as being a letter in the alphabet also seems to be both a new class of UK broadband product and order process that aims to deliver a “tailored setup for each customer’s home, with speed that flexes as they need it, all for one price“.

Broadband Group TalkTalk Set to Appoint PJT Partners to Oversee UK Break-up

21st September, 2025 (19 Comments)

The debt strained TalkTalk Group, which has already been through a demerger of its businesses and last year secured a £400m refinancing package to avoid a default on its debts (here, here) – not to mention the latest £120m funding deal to help tackle recent financial pressures (here), is reportedly set to appoint advisers PJT Partners to help sell off its remaining operations.

PlatformX Communications on Display Screen with CEO

PlatformX Communications to Make 300 More UK Staff Redundant

18th September, 2025 (7 Comments)

Network operator PlatformX Communications (PXC), which is a trading name of TalkTalk that sells wholesale solutions to broadband ISPs and other network providers, yesterday notified hundreds of staff that they could be made redundant by around the end of this year. Some support teams will also be moving offshore from the UK.

UK ISP TalkTalk Business Replaces Legacy Systems and Appoints New Ops Director

18th September, 2025 (2 Comments)

Business Ethernet and broadband ISP TalkTalk Business (TTB), which was demerged from the TalkTalk Group in 2023 and thus hasn’t mirrored the new branding from their consumer division, has today announced that they’ve restructured their operations function and appointed Dean Giblin to be their Director of Operations to “enhance client-centricity“.

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Freedom Fibre Expand UK Wholesale Broadband Partnership with PXC

16th September, 2025 (1 Comment)

Alternative network operator Freedom Fibre, which has so far grown their FTTP (XGS-PON) based gigabit broadband network to cover 350,000 premises across various parts of England and North Wales, has this morning announced the expansion of its established partnership with PlatformX Communications (formerly TalkTalk Wholesale).

TalkTalk Survey Claims Wi-Fi is Most Popular UK Name for Broadband UPDATE

15th September, 2025 (35 Comments)

A new online survey of 2,000 UK adults, which was commissioned by Axicom on behalf of broadband ISP TalkTalk and conducted by OnePoll, claims to have found that “Wi-Fi” is the “most popular name” for home internet connections. One third of those asked said they use Wi-Fi to describe their internet connection, pipping “broadband” and “internet” to the post.

Broadband ISP TalkTalk Follows Brand Refresh with FTTP Price Cut and TV Campaign

11th September, 2025 (13 Comments)

UK ISP TalkTalk has followed last week’s launch of their refreshed branding (here) by kicking off a nationwide marketing and TV campaign. The campaign will run across social media, video-on-demand, outdoor, and audio channels, and features the provider’s new tag line: “Now you’re TalkTalkin“. They’ve also cut the price of their 150Mbps full fibre package.

Broadband ISP TalkTalk Launch UK Brand Refresh to Help Forget the Troubles

2nd September, 2025 (28 Comments)

The financially troubled broadband provider TalkTalk has today attempted to start putting the recent past behind it by refreshing their brand identity a bit (inc. new website), while at the same time launching new digital platforms and a supporting marketing campaign. But it may yet take much more than this to help turn things around, although it’s a start.