ISP Reviews by Jazzy

I had very little to fault with Sky until now

Back in 2010 I moved from BT to Sky with their ADSL2 service partly because BT wanted a lot more to upgrade from their 2MB broadband & I was with Sky anyway for TV

When I was connected to Sky, it came in at 18MB as I am close to the cabinet. I then got FTTC a few years later as a free upgrade which came in at an amazing 68MB and in December 2021, my area was upgraded to FTTP so I now have the 500MB service for the same price as the 68MB service. I have never had to pay for any new boxes (even when one broke down) or any installation fees

However, my contract is up in October 2023 and my TV contract is up in August 2023 so they've been keen to tie me back in. They have phoned me half a dozen times

They want to increase my internet from £37/month to £53/month. I have said no and they offered it at £48/month if I tie in with the TV too in August. They are offering this deal at £35/month on comparison sites and I feel ripped off after being with Sky, as a customer for 23 years

In October I am going to transfer to BT Broadband, whose 500mb service is £32.99/month to swap over to them. At £32.99 a month - this is a saving of £360 over 24 months.

It's a service coming down the same fibre to the same ONT in the same house. If Sky have no loyalty to me after 23 years, then they can sing for my loyalty