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Sky Broadband

Summary: Still Good
May 5th, 2018 (Last Edited: May 5th, 2018)
I've been on Sky Fibre Unlimited now for a few years and was initially using the Sky Q Hub, which has improved since a few performance problems marred its early release. Luckily a few internet tricks meant I've long since been able to adopt a more modern third-party router from TP-Link (Archer VR200) that supports the Sky MER authentication system and that's been a good upgrade.

So far our house has been able to deliver a fairly steady download speed of 36-38Mbps (the advantage of having a street cabinet near your house!) and I would have upgraded to the 76Mbps package but Sky hasn't really offered a decent discount to do so, thus we've stayed on their 38Mbps tier for now. Hopefully G.fast will be launched soon and then we may adopt that instead.

Generally speaking the service, and support when we've needed it, have been reasonably good. Mind you we do have a few gripes. Firstly, the Sky Q Hub that the service offers by default only has two Ethernet ports on the back, which is no good for our setup at home. Likewise Sky doesn’t seem to offer enough in the way of attractive discounts that might encourage us to upgrade to the faster package.

Multiplayer latency is good, although that’s likely to be true of most FTTC packages from other ISPs on a good line.
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