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hsbcarter's Review for TalkTalk

 TalkTalk (Broadband Fixed Line)
Posted: 04th Jun, 2018    By: hsbcarter
Full Star Full Star Full Star Empty Star Empty Star
Title: Worst customer service ever!
Only been with TalkTalk for 2 months and I have had over 45 pieces of communication from them and numerous failures at telling me what the problems are with my service.

I have thankfully been able to leave because they acknowledge their shoddy performance but their customer service based in South Africa is apalling, and when you get through to a manager they are no good either.

Finally got through to a Complaints specialist in the UK and they have waived all fees and are allowing me to leave.

The fibre broadband when I got it was fine, but I don't think the wifi router signal was very good around the house.

Time With Provider:
Package Name:
Value
Full Star Full Star Full Star Full Star Half Star
Speed
Full Star Full Star Half Star Empty Star Empty Star
Support
Full Star Empty Star Empty Star Empty Star Empty Star
Services
Full Star Full Star Full Star Empty Star Empty Star
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